Job Title: Director
Job Role: Making sure my business grows at a sustainable rate. Personal development of staff. Improvements within the business Staying ahead of industry changes. Updating new systems
Love About Job: Everything!
Customer Service Role: In most rare instances, where a customer experiences an issue I will be on hand to solve it and provide ongoing customer care. I’m not afraid to go the extra mile.
Job Title: Office Manager
Job Role: I oversee the day to day running of Stafford Industrial Supplies, making sure we as a company are organised and running as well as possible to give our customers an efficient service which meets their expectations and needs.
Love About Job: The staff I work with, building relationships with our customers
Customer Service Role: I make sure the processing of orders is dealt with quickly and efficiently; from the place of order through to delivery so deadlines are met.
Job Title: Print Technician
Job Role: I run the printing service – from the design process through to printing onto garments.
Love About Job: I love the creative process of starting with an image, editing it and seeing the final product printed on a garment. I also love the people I work with.
Customer Service Role: Because I do the printing in-house, I offer a personal service; I can customise and amend an order specifically to the customer needs and ensure the service is fast and still of a high quality.
Job Title: Driver
Job Role: Once the customer’s order has been prepared and put up, it is my job to deliver direct.
Love About Job: I thoroughly enjoy my job. There is a great atmosphere at work. My boss is the funniest man it has been my pleasure to meet.
Customer Service Role: My job is not just to deliver to the front door, the customer gets their delivery to exactly where they want it, whether within that building or another address.
Job Title: Embroidery Technician
Job Role: I “decorate” garments for customers with their logos/text. This can range from work shirts to woolly hats; from a simple customer’s name to a complicated, multi-colour image.
Love About Job: The people – Stafford Industrial Supplies is a great place to work with a great group of people. Everybody has a great sense of humour and a great work ethic.
Customer Service Role: My role was created in order to increase our already great “decoration” service. Being able to carry out embroidery in-house enables us to reduce customer lead-times and also gives greater flexibility regarding choices of colours and design set-up.
Job Title: Warehouse Operative
Job Role: Checking in deliveries. Picking customer orders. Putting orders ready for delivery / collection. Sending customer orders out on carrier.
Love About Job: Fellow colleagues. Being in control of my time and methods of work
Customer Service Role: Picking orders correctly and promptly. Packaging in a neat and manageable manner. Labelling clearly.
Job Title: Admin Assistant
Job Role: To make sure all invoicing (customers and suppliers) is correct and input onto the system. Goods in notes entered onto system. Sending invoices to customers. Any other duties
Love About Job: Adult company!!! The atmosphere – totally different to previous jobs where you didn’t really get recognised as an individual or for your effort.
Customer Service Role: Getting invoices done quickly and promptly. Help to make sure no products are left off orders when invoicing delivery notes where not all the goods have been in stock initially.
Job Title: Operations Manager
Job Role: My role on a day to day basis is to ensure the inside of SIS run smoothly. I ensure we remain compliant to the ISO9001 accreditations and help the team to succeed where I can.
Love About Job: The people. There is a real family feel at SIS. Paul’s passion rubs off on all of us and it’s great to see everyone try their best.
Customer Service Role: I make sure all emails are replied to within the same working day. All calls are answered and most importantly the customer knows their order has been received and always try to give an ETA.
Job Title: Business Administration Apprentice
Job Role: Input orders, check emails and assist with day to day running of the office.
Love About Job: It’s local to my house. Shared responsibility between everyone.
Customer Service Role: Responding to emails asap.
Providing friendly customer service.
Stafford Industrial Supplies Ltd
SIS House 1B Kenworthy Road, Stafford, ST16 3DY
09:00 – 17:00
09:00 – 17:00
09:00 – 17:00
09:00 – 17:00
09:00 – 16:00